The storage of goods is very essential. From homes to large industrial units this is very important. At a larger level, it becomes even more important. The commercial suppliers, manufacturers require a certain space to keep their inventories for some time before they are shipped to the client. It is for this reason that the fulfilment centres are created. It is a huge area meant for handling the goods after they are ready for dispatch. The concept of warehouses is very old. They are in use for several decades now. The purpose of the good warehousing is to keep the goods of all kinds safe for a long period. The warehouse is meant for looking after the raw materials, prepared goods, vehicles, pieces of equipment and other essential that need to be stocked. The warehouses are fitted with the mechanisms and spaces to guarantee that all that is stored is kept safe and secure. They are small enough to cater to the needs of a single manufacturing unit or large enough to handle the goods from multiple units. Usually, the warehouses were meant to handle the B2B orders in bulk. Either the warehouse is privately owned by a company or is got on lease.
With the passage of time as the industries became sophisticated, the products were created in speed better than it happened before. At the same time, online buying and selling became equally popular. This requires timely dispatching and shipment of the goods. This introduced the concept of Fulfilment centres. These compact spaces were meant to store the goods for a brief duration.
Defining fulfilment centre
It is the storage location that is provided by the third party. It is used to fulfil the needs of E-commerce. It serves the purpose of storing the orders for the customers who have ordered something online. The purpose is to keep the goods safe until they are despatched securely to the customer. In this way, they assist the E-commerce companies in managing the most crucial task of handling the orders in time and securely.
The working of the fulfilment centres
The fulfilment centres are multitasking agencies that help in fulfilling the task of online orders at different phases. The carry out the online delivery tasks through a proper procedure that is referred to as Order Fulfilment Process. The 3rd Party Logistics fulfilment centre plans the storage in a strategic manner. It starts with the storing of the inventory. The E-buying is carried out with the assistance of an app or a website. The customer away from the actual shop gets access to these sites through the computer, laptop or the cell phone. He picks his favourite item and orders it after completing the necessary requirements. It is then that the other side gets the inventory. Following the requirements in the inventory, the order is completed and packed properly to ensure no damage. Each of the items in the order is securely packed and added with the address and other essential details.
The fulfilment centres manage two kinds of order namely, Business to Business orders (B2B) and the business to consumer (B2C) orders. In the former case, the size of the order is large as compared to the latter which deals with just one person. After the order, the fulfilment centre becomes the representative of the E-store. After the order, it also deals with the refunds and other problems as well.